Windsor Smith are an Australian National Company that has the Hottest Fashion Footwear available all year round for Men and Women and their Online Store is seeking a Customer Care Operator to provide our customers with quality service and care.
You will be a motivated and determined individual who will be responsible for ensuring customers enquiries are dealt with timely and efficient manner.
- Quality Customer Service
- Respond to inbound call
- Assisting Customers with advice and ordering processing
- Proposing solutions to customer problems
- Confident and sound understanding of company policies and procedures
- Processing Internet Orders
- Ad hoc administrative tasks
- Assisting Online Store when required
To be successful in the role you must possess:
- High organisational skills
- Customer service experience required
- Ability to multi task in a fast paced environment
- Online experienced favorable
- Confident communication skills - verbal and written
- Motivation and a desire to exceed what is expected
Only short listed applications will be contacted.
Position is based in TULLAMARINE